Accident appraisal
- Free & reliable

KFZ Sachverständigenbüro Aslan
Kfz Gutachter Stern is at your side with expertise, even in accident situations
Did you know that there are over 2 million car accidents every year across Germany?
The result is almost always vehicle damage – from minor scratches to total losses. In such cases, it is essential to have the damage documented professionally and promptly through an independent accident appraisal.
According to §249 of the German Civil Code (BGB), an accident appraisal serves as the legal basis for asserting your compensation claims as the injured party. In addition to determining the extent of the damage, an appraisal also secures vital evidence for potential legal proceedings.
And the best part: If you were not at fault in the accident, the other party’s insurance will cover the appraisal costs!
The result is almost always vehicle damage – from minor scratches to total losses. In such cases, it is essential to have the damage documented professionally and promptly through an independent accident appraisal.
According to §249 of the German Civil Code (BGB), an accident appraisal serves as the legal basis for asserting your compensation claims as the injured party. In addition to determining the extent of the damage, an appraisal also secures vital evidence for potential legal proceedings.
And the best part: If you were not at fault in the accident, the other party’s insurance will cover the appraisal costs!
Our specialists for vehicle appraisals and accident reports are at your side from the very beginning – throughout NRW and the surrounding areas. We not only provide expert appraisal services, but also offer comprehensive advice and support with the entire claims process.
And if legal advice or representation becomes necessary, our network includes attorneys specialized in traffic law. For us, the process is only complete once all your claims have been settled.
And if legal advice or representation becomes necessary, our network includes attorneys specialized in traffic law. For us, the process is only complete once all your claims have been settled.
As an accident victim, you are entitled to certain rights.
Your automotive expert for the greater Düsseldorf area explains your rights after a non-fault accident:
Application scenario
If your car is temporarily out of service, you are entitled either to loss-of-use compensation or a rental car for the duration.
Diminution in value
Even if the damage to your vehicle has been professionally repaired by the workshop, your car is now worth less. You are entitled to claim this loss in value.
Compensation for pain and suffering
Whether whiplash or a broken bone – if, in addition to the vehicle damage, you have also suffered personal injury, you are entitled to compensation for pain and suffering.
Independent appraisal
If you have been involved in a car accident through no fault of your own, you are entitled to commission a damage appraisal from an automotive expert of your choice – free of charge.
Fictitious settlement
You are free to decide whether to have your car repaired after the accident, carry out the repair yourself, or prefer to receive a cash settlement for the damage.
Lawyer
If disputes or reductions should arise, we will arrange a lawyer and ensure they are fully familiar with your case. We remain by your side as a reliable partner.

Attention! The extent of the damage is often not immediately visible!
Despite the shock, it may at first appear to be “just” minor body damage. But be careful! What seems like a simple scratch or dent can quickly turn into costly damage. The true extent of the damage is not always immediately visible.
Only a comprehensive accident appraisal can determine how severe the damage really is. In many cases, various parts must be dismantled to inspect the components behind them. This prevents hidden damage from being overlooked and protects you from costly follow-up issues later – because you already have the necessary proof in hand.
So, it’s always better to be safe! Our experienced Stern GmbH automotive appraisers can quickly and reliably tell you whether it’s just a minor damage case below the threshold for trivial claims, or a more serious issue that requires extensive repairs and higher costs.
Talk to our experts first – before you request a simple cost estimate or let the insurance company impose their own appraiser on you.
We are here to support you – fast, precise, and reliable!
Only a comprehensive accident appraisal can determine how severe the damage really is. In many cases, various parts must be dismantled to inspect the components behind them. This prevents hidden damage from being overlooked and protects you from costly follow-up issues later – because you already have the necessary proof in hand.
So, it’s always better to be safe! Our experienced Stern GmbH automotive appraisers can quickly and reliably tell you whether it’s just a minor damage case below the threshold for trivial claims, or a more serious issue that requires extensive repairs and higher costs.
Talk to our experts first – before you request a simple cost estimate or let the insurance company impose their own appraiser on you.
We are here to support you – fast, precise, and reliable!
How your car appraisal is prepared
At Kfz Gutachter Stern, the appraisal process begins with a simple phone call to schedule an appointment. Our team of experts will then inspect your damage and prepare a detailed accident appraisal.
You will receive this report by email, and at the same time it will be forwarded directly to the opposing insurance company or your lawyer to ensure swift processing.If additional documents are issued by the insurance company, we will handle the follow-up and processing for you.
Once the claim has been settled, the payment will be transferred directly to your bank account.
You will receive this report by email, and at the same time it will be forwarded directly to the opposing insurance company or your lawyer to ensure swift processing.If additional documents are issued by the insurance company, we will handle the follow-up and processing for you.
Once the claim has been settled, the payment will be transferred directly to your bank account.
The Most Important Questions About Accident Reports Explained Briefly
What is an accident report?
A car accident report is a comprehensive assessment carried out by a certified automotive expert in the event of damage. It serves as an independent proof of damage. An accident report defines the entire repair process – from repair costs, repair methods, and repair duration to depreciation and, in case of a total loss, the replacement value as well as the residual value.
How much does an accident report cost?
In general, the costs for an accident report prepared by a qualified automotive expert are covered by the insurance company of the party at fault. If you caused the accident yourself, your own insurance will not cover the cost of an expert report for your vehicle. The cost of an accident report usually ranges between €500 and €800.
Who is allowed to prepare an accident report?
An accident report must be prepared by a qualified and independent automotive appraiser. Ideally, the expert is publicly appointed or holds relevant certification. They should have extensive expertise, experience, and training in evaluating vehicle damage. Furthermore, they must remain neutral and impartial to ensure a fair and transparent report.
When is an accident report required?
An accident report is required when the vehicle damage exceeds the so-called minor damage threshold of around €750. In such cases, an automotive expert creates a detailed assessment to determine the exact scope of damage, repair costs, repair duration, and possible depreciation. This ensures proper documentation of the damage and provides a reliable basis for insurance claims and settlement.
How is an accident report prepared?
For a detailed and independent assessment of all relevant factors in the event of damage, a professional accident report by an automotive expert is typically carried out as follows:
- Vehicle inspection and photographic documentation
- Vehicle condition assessment
- Detailed repair cost calculation
- Verification of repair invoices
- In case of total loss: determination of vehicle value and residual value
Rely on genuine automotive expertise
Serving all of North Rhine-Westphalia
With our headquarters in Mülheim an der Ruhr, we can be at your location in under an hour – depending on traffic and distance.
Available for you at any time
Right after an accident, every minute counts! We’re available 24/7 to support you with advice and action!
Appointments also available on weekends
You can’t choose when an accident happens – just like you can’t choose the accident itself. That’s why we’re here for you on weekends too.
Lawyers & Repair Shops
Thanks to our network, we can connect you with a trusted repair shop and, if needed, a specialized lawyer.